Beware of O.MG Lightning Cables

Beware of O.MG Lightning Cables

Over the last few years, we’ve seen Information security spend increase at historical levels which is estimated to cost organizations more than $172 billion by the end of 2022 according to Gartner. Now, it seems a new threat is lurking by way of the O.MG USB-C...
What is an Acceptable Turnaround Time for Copier Service?

What is an Acceptable Turnaround Time for Copier Service?

Last week, during a conversation with a potential new customer with Function4, the customer asked me what is our turnaround time for service calls. My answer was four hours depending on the time of the day the call was placed. She seemed shocked, so in my follow-up...
MPS and Print Management Insights

MPS and Print Management Insights

Insights in the Managed Print Services and Print Management Software Space Over the last two plus years, the Print Management industry has been hit hard by a global pandemic, supply chain issues, and a lack of hardware inventory due to chip shortages. All the above...