The 6 Consequences of Not having a Managed Print Services Program

Apr 12, 2021 | Document Management

Let’s face it, managing printers isn’t glamorous, and all end-users genuinely care about is if they can print. If the answer is no, the end-user must find an alternative to fix the problem. This is a microcosm of why having a printer service organization managing your...

Printing for Businesses with Multiple Locations

Mar 30, 2021 | Business Technology

Print servers are the go-to choice when it comes to a corporate printing infrastructure. Conventional direct IP printing is different than server printing. With direct IP, printers are managed on a workstation-by-workstation basis. Print servers bring some degree of...

What is a Document Management System? And Why is it Useful

Mar 24, 2021 | Business Technology

What is a Document Management System (DMS)? What is a document management system? Put simply, a document management system is an automated business software solution used to organize, secure, store, capture, digitize, and tag business files. Many document management...

Customer Support Response Times

Feb 3, 2021 | General

A successful business usually has an outstanding customer service department. Nothing can make or break a company faster than customer service. Your ability and response time to resolve an issue can mean keeping your customer happy and a client for many years or...

How to Use Approved Group Purchasing Contracts to Make Purchases

Nov 12, 2020 | General

When organizations face making purchases, they first must consider what process they need to follow. Some organizations even go as far as creating a policy requiring at least three bids. The main reason is to ensure you are getting the best price for the desired...