OEM vs. non-OEM Toners – Which One Should You Choose?

Dec 12, 2022 | Managed Print Services

There’s a litany of ways to describe distinct types of toners: OEM, genuine, compatible, generic, remanufactured, refilled cartridges – the list goes on. However, have you ever determined which type is the best one to use? We will explore some of the...

What is an Acceptable Turnaround Time for Copier Service?

Nov 27, 2022 | General

Last week, during a conversation with a potential new customer with Function4, the customer asked me what is our turnaround time for service calls. My answer was four hours depending on the time of the day the call was placed. She seemed shocked, so in my follow-up...

MPS and Print Management Insights

Aug 15, 2022 | Managed Print Services

Insights in the Managed Print Services and Print Management Software Space Over the last two plus years, the Print Management industry has been hit hard by a global pandemic, supply chain issues, and a lack of hardware inventory due to chip shortages. All the above...

How to Replace a Fuser on a Copier?

Aug 1, 2022 | You Ask Function4 Answers

Replacing a fuser on a copier can be tricky and time-consuming, but with the right know-how, you can get the job done quickly and easily. As a copier repair expert, I’m here to tell you that with a few simple steps, you can replace a fuser on your copier in no...

Help Desk – Third-Party Solution Providers Just a Call Away

Jul 27, 2022 | Business Technology

There are several flourishing businesses worldwide; however, each business differs from the other. One significant difference between a multi-national firm and a small business is the lack of resources. If you work for or own a small firm, you’d know that your...